Eligibility for Replacement
We offer replacements for defective or damaged products within 30 days of purchase. The product must be in its original condition, with all accessories and documentation included.
Replacement Process
To initiate a replacement request, contact our support team with your order number, a description of the issue, and any relevant photos. We will provide you with instructions on how to proceed.
Shipping for Replacements
We cover the shipping costs for sending replacement items. If we require the defective product to be returned, we will provide a prepaid shipping label.
Processing Time
Replacements are processed within 7 business days of receiving the defective product. We will notify you once your replacement has been shipped.